Home / Blog / Client Benefits Specialist

Client Benefits Specialist

Aug 17, 2023Aug 17, 2023


IRC Background

Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster. Through 26 regional offices in cities across the United States, the IRC helps refugees resettle and become self-sufficient. Our programs are designed to ensure refugees thrive in America--whether ensuring children are enrolled in school, adults become self-reliant through employment or starting businesses, or families receive acute medical care they need to recover from trauma or illness. The IRC helps those in need to rebuild their lives and regain control of their future in their new home community.

Job Overview/Summary

The Benefits Specialist will provide comprehensive services and conduct activities related to Refugee Cash Assistance (RCA) programs, funded by the Kentucky Office for Refugees (KOR), and other public benefits for which clients are eligible, funded by the KY Department for Community Based Services (DCBS). The person in this role will represent the IRC and collaborate and coordinate closely with KOR, DCBS, other implementing agencies, local stakeholders and service providers.

Major Responsibilities

Refugee, Parolee, Entrants services


Job Overview

The Benefit Specialist will work with the refugee sponsors including the Kentucky Office for Refugees (KOR) and refugee communities to improve access to public assistance in the State of Kentucky. The Specialist will provide capacity building sessions that help refugees prepare and submit applications for RCA benefits. This position is responsible for regular check-ins and maintaining relationship with the refugee sponsors and communities.

Key Working Relationship

Position Reports to: Resettlement Manager

Indirect Reporting: Finance Manager

Other Internal and/or external contacts:

Internal: Health and Benefits Coordinator**,** Housing team, Caseworkers, and Quality Assurance teams, Employment team; Operations team; Finance team; other IRC Louisville Program Teams

External: Kentucky Office for Refugees, KY Department of Community Based Services


Job Requirements

Working Environment

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Professional Standards: The IRC and IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Please apply on our website:

IRC BackgroundJob Overview/SummaryMajor ResponsibilitiesRefugee, Parolee, Entrants servicesCoordinationJob OverviewKey Working RelationshipPosition Reports to:Indirect Reporting:Other Internal and/or external contacts:Internal:External:EducationJob RequirementsWorking EnvironmentCompensation:Commitment to Diversity and Inclusivity:Gender Equality:Professional Standards:Equal Opportunity Employer:US Benefits: